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New version of KairosPlanet application has been published.

New version of KairosPlanet application has been published.

New in this version:

  • You can install the application on several computers under the same user account (for example, at home and at work for better control over time of operation);
  • No strict binding of purchased package to a specific computer;
  • No need to contact support for reactivation of purchase for reinstallation;
  • Increased reliability of the connection to server (taken into account different characteristics of operating systems, configurations of local networks and hardware);
  • Fixed minor bugs in interface.

In case of installation of the application on several computers under one user account:

  • Income will be calculated according to total time online of all applications but same as it was before, not more than for 10 hours per day;
  • Several parallel sessions will be counted as one;
  • Several consecutive sessions will be summed up.

In case of failures of your computer or the application, you can uninstall it at any time by yourself via control panel of the computer or by Uninstall program, which is located in the same folder as the main application.

After that, you can make a new installation of the application without need of any special additional actions. The disk space, which was reserved previously, will be reused in the new installation.

If the application is unable to connect to our server, please contact technical support via email: support@kairosplanet.net.

We can also provide you a remote support via TeamViewer QuickSupport. Here is an instruction on how to connect: https://kairosplanet.com/files/KairosPlanet-TechSupportManual_en.pdf

New version of KairosPlanet application has been published.
Contacts

It is our duty to respond to all your queries, suggestions or feedback.

We do our best to give you outstanding support and help.

  • Registered office address

    KAIROS TECHNOLOGIES Ltd.
    Ground Floor, Gower Street, 3
    London WC1E 6HA
    United Kingdom

Support

support@kairosplanet.net
(Mon-Fri, 07:00 - 16:00 UTC)

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