Dear Participants of KairosPlanet project!
Due to the rapid growth in the number of KairosPlanet Affiliate Program Participants, the planned Participant accounts audit by the Security department of the Company and conducting the Company's policy against fraud - the number of applications for verification and re-verification has increased several times.
Unfortunately, the Verification department does not have enough resources to process all the rеquests in time. We are doing our best and everything possible to process your requests in the acceptable time limit. We apology for the temporary inconvenience!
We would also like to draw your attention to the fact that today in the queue for verification is a large number of Participants who have to undergo re-verification due to their negligence, or because of incorrect application data in the Participant`s Personal Cabinet.
Thereby we remind you the basic rules of passing the verification:
- All profile information should be completed in English or transliterated into Latin script
- It is obligatory to fill ALL REQUIRED FIELDS in the Participant Profile
- Please provide copies of international documents or local documents only with certified translation into English language. If you do not have any international documents (international passport or driver’s license) you can provide official translation of your primary identification document (local passport) upload valid identification documents with photo, which are applicable in your country
- Images of the uploaded documents should be:
- in JPG or PNG format,
- with resolution at least 150 dots per inch,
- centered and cropped to borders of the documents
- Complete your profile information (full name, date of birth, address, contact information, details of your primary identification document), it must be full, the mandatory is to check it for compliance with the data specified in the identification documents
- The mandatory is to fill in banking details or ePayments eWallet number in profile Bank details section
- To speed up the process of passing the verification it is recommended to provide additional official documents, which prove your identity, for example: taxpayer identification document, bank statement, rental agreement, document about temporary registration, utility bill, etc. (documents should be not more than 3 months old and contain information indicated in your profile, official signature/stamp/barcode/QR code)
- After entering data and uploading documents the mandatory is to create a verification request
- Verification is performed in the order of a queue
- Documents and requests for verification, sent by e-mail are not acceptable
- System send the notification of the verification results by e-mail automatically
Any re-entering of personal data or their corrections leads to cancellation of following verification status and creation of a new request for verification. Taking into account the load on the Verification department review of new request can take up to 1 month.
Verification and submission of identification and tax documents are required in order to comply with current legislation and requirements of payment systems, which are used for Company operation.
We may require additional documents and information in order to prove that provided documents were not stolen or lost and Participant is not a victim of a fraud and is performing on his/her own will.
We are reminding you that user accounts of all Participants are periodically reviewed for compliance with KairosPlanet Extended Affiliate Marketing Program Participant’s Agreement.
In the process of review, verification of any account can be cancelled even if it has been verified before.